Support - Problems with Macintosh computer
1. The videos won't play
Macintosh computers do not come with Windows Media Player installed. That is the "player application" the Mac is looking for. The current solution for this is to download a free program called Flip4Mac. It is good for Mac OS versions 10.3 or greater. Be sure your firewall allows cookies and streaming files.
The link you will need is:
http://www.flip4mac.com/wmv_download.htm
Just download and install this software. This will allow your Macintosh computer to play our video files.
If you cannot find the information you need, click here to send us a message.
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